This Policy covers the data collected and processed by SpliceGroup, trading as SpliceGroup Europe Limited who can be contacted at:
SpliceGroup Europe Limited, The Coach House, Whitehall Road, Bradford, BD11 1LN
Telephone: 0113 285 2536
SpliceGroup Europe Limited is the Data Controller of the personal data we process on our own behalf and the Data Processor of data processed on behalf of our clients. We have a legal duty to protect the privacy of all, personal and business data obtained from you while you are using our website, as well as in the provision of our services to you. This Privacy Policy explains what information we may collect from you and the purposes for which it will be used. This Policy complies with all current data protection and privacy regulations in the UK, including, but not limited to, the General Data Protection Regulations (the GDPR) and the Privacy and Electronic Communications Regulations (the PECR).
The GDPR relates to ‘personal data’ which covers any information which makes an individual (the Data Subject) identifiable.
SpliceGroup Europe Limited will only process personal data for the purposes of delivering the services contracted by our clients, unless we are provided with specific consent to process for other purposes, such as marketing, or the purpose of complying with local laws or regulations. Personal data will never be processed without the knowledge and/or permission of the Data Subject.
By using our services, including accessing our website and the forms, etc. therein, you give your agreement to our processing any personal data we may have as described in this policy.
Our contact forms make it clear that the information will be used for the purposes of the contact (e.g. to respond to a query or provide a quote, etc.) but also provide the option for consent to expand the processing of that data for marketing purposes. Similarly, any contract for services will set out what the personal data will be used for.
Personal Data provided to us by our clients as part of our service provision will be processed only in accordance with the contract for services and no such data will be used for the benefit of SpliceGroup Europe Limited.
Personal Data is any information which could potentially make an individual identifiable and can include, but may not be limited to, your name, address, date of birth, email address and IP address.
We collect data in a number of ways including, but not necessarily limited to:
Our contact forms make it clear that the information will be used for the purposes of the contact (e.g. to respond to a query or provide a quote, etc.) but also provide the option for consent to expand the processing of that data for marketing purposes. Similarly, any contract for services will set out what the personal data will be used for.
Personal Data provided to us by our clients as part of our service provision will be processed only in accordance with the contract for services and no such data will be used for the benefit of SpliceGroup Europe Limited.
4.1. Who manages our website?
The content of our website is edited is edited and hosted by our IT partner, Serif Systems Limited.
4.2. Cookies
Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as “a piece of text stored on a user’s computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data” (source: Wikipedia, 2011).
Each website may send cookie data to your browser which may save it if your browser’s preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead, relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it.
You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options. Please see below in ‘4.4 Further information about cookies’ for more details on how you might do this.
Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you from logging in and so accessing personalised information. It will also stop us from remembering your login User ID, if you ask us to do so, and may restrict your use of our interactive tools and some services available through linked sites.
4.3. Further information about cookies
If you would like to opt out of or restrict the use of cookies when visiting our, or any other third party’s website, you can adjust the settings in your Internet browser to do this. Exactly how this is done will depend on which browser you use for access to the Internet. Each browser has its variation on how this can be achieved, but it is usually under ‘Settings’.
Users should check their Internet browser for details on how to amend, remove or restrict the use of cookies on their computer, tablet, or other internet-enabled devices.
For further information about cookies, please refer to browser cookies on the Information Commissioner’s website.
4.4. Third-party content and linking to other websites
This privacy policy applies only to our website. We are not responsible for privacy practices within any other websites. You should always be aware of this when you leave our website, and we encourage you to read the privacy statement on any other website that you visit. We embed external content from third-party websites such as Twitter and LinkedIn including cookies. This content is not published on our website. It is delivered using devices and services from third-party sites that can be inserted into our sites such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third-party provider and not ours.
We will not sell, rent, or disclose your information to any third parties other than those set out in this privacy policy without your consent, unless required to do so by law or by a regulation based on law. We do not transfer your personal information outside of the UK and the European Economic Area.
Personal Data will always be held for the minimum amount of time required. This will depend on a number of factors, such as the terms and length of a contract or a relevant law or regulation based on law. It will be deleted a maximum of 12 months after such a period has ended under our semi-annual data clearance procedures. Personal Data that has been gathered via our website contact forms will be held for a maximum of 18 months after the initial contact, unless additional permission is obtained from the Data Subject or a contract for services is brought into force in the interim.
Electronic Personal Data is encrypted and held in a secure manner on physical and cloud-based services. The encryption used meets all current requirements for encrypted services and is updated regularly to ensure that it remains fit for purpose. Electronic Data is deleted following a secure process to ensure there is no lapse in security at the point of deletion.
Paper based Personal Data is held in secure, locked cabinets. It is destroyed under contract with a secure data destruction company.
Under current legislation, Data Subjects have the following rights:
Data Subjects have the right to withdraw their consent to our processing of their data at any time. In respect of any of the rights indicated above, if you would like to make a request, require further information, or have a complaint regarding our processing of your data please contact us at:
SpliceGroup Europe Limited, The Coach House, Whitehall Road, Bradford, BD11 1LN
Telephone: 0113 285 2536
